Schedule appointments online at www.azaleahealthtt.com or call 868-236-2160. Administrative staff may only schedule routine and follow-up exams; all acute needs will be discussed with the doctor. Appointments are confirmed 1 weekday prior to the scheduled visit by email. Azalea Health staff may contact you directly as well.
Azalea Health Services is open by appointment only and cannot accommodate walk-in patients. Staff will discuss requests for all acute needs with the doctor to determine how soon the patient can be seen. Patients with urgent-care needs may only be approved for same day appointments based on schedule availability and provided they call at least 3 hours before the close of business.
Patients who arrive on time are seen at their appointment time. If you arrive more than 15 minutes after the scheduled appointment time, you are late. Patients who arrive on time for the next scheduled visit will be seen ahead of those who arrive late. If late, you may need to abbreviate or reschedule your visit.
A $50 late fee is applied to your invoice if you are seen.
Do call ahead if you are late or unable to make your appointment time. We will do all that we can to accommodate your appointment and to minimize the need to reschedule your appointment.
NO SHOW POLICY
Patients who repeatedly do not show for scheduled appointments (2 or more times) agree to a NO SHOW fee of $100 that is applied to the next scheduled visit.
Cancel appointments 24 hours prior to your scheduled date and time via email or phone. For Tuesday appointments or following a public holiday, 48 hour advance notice of cancellation is preferred if possible.
Appointments for additional family members should be made by phone or online prior to coming to the office at least 24 hours prior to the appointment. They cannot be seen as WALK-INs. Clients can be accompanied by one (1) family member for their visit. The doctor reserves the right to request that family members remain in the waiting room for visits, they may be invited into the exam room by the doctor as needed. Children are allowed if there are no childcare alternatives but should be supervised by a family member.
CELL PHONE USE
Turn off all cell phones in the office and examination rooms. Loud phone conversations cannot be tolerated in our office space. Recording interactions with the doctor or staff without permission is not approved.
Azalea Health reserves the right to refuse services for violating this policy.
Repeat violators of the policy may be subject to the mentioned fees for future bookings and may be restricted from scheduling online appointments.